Business Phone Systems & Virtual Providers (With Unlimited Minutes)

0
While today most users have switched to multi-functional smartphones, desktop phones remain an important necessity for businesses. A landline offers several benefits of affordable calling plans and high-quality voice connections as compared to mobile phones. And, today, most of the business landline phones are digital, which also enables them to leverage the VoIP technology.

Choosing a phone service and plan for your business requires foresight and planning and you must select a phone service that meets your company’s requirements. You must consider the number of phone lines needed for your employees, fax machines, etc. You must also consider what additional services you will require for your business like international calling, voicemail, etc. And, as a business owner, you do not want your phone minutes to be restricted and would like to opt for a service that offers unlimited calling.

Once you have determined the kind of phone service required, you are set to decide on the service provider and in this article, we have compiled a list of some of the best business phone systems that offer unlimited calling minutes that will enable you to get the most of your business phone.


Virtual Business Phone Services With Unlimited Minute Phone Plans

1) Grasshopper

2) Phone.com

3) RingCentral


Unlimited Minute Business Phone Providers Compared


Grasshopper

Grasshopper offers solutions for all types of small businesses, be it a traditional one or an at-home business or a small entrepreneurship. Compared to the other service providers, Grasshopper is different as it is not a VoIP service provider. Grasshopper cannot be used to make online calls like other VoIP service providers, although it is fully managed online. Grasshopper also provides high call quality and the voice quality does not suffer quality degradation like VoIP since Grasshopper makes use of the regular phone networks and systems. You can consider Grasshopper as being an addition to your phone system, which lets you forward calls to your mobile phones or other telephones.

If you want to replace your existing phone system which makes use of desk phones, then Grasshopper is not the ideal system for you. However, if you’re always on the move and want to make use of your existing cell phones or you have an extremely busy office, then getting a Grasshopper phone system for your business is ideal.

Grasshopper Features

Grasshopper offers various features on all the plans such as voicemail, call screening, call forwarding, hold music, customized greetings, voicemail to text, fax to email, name directory, conference calling, call routing extensions, fax on demand, voice studio program and unlimited call handling. You can get 1-3 local or toll-free numbers with an unlimited number of extensions. You can also retain your existing number. You can also get vanity numbers for a one-time fee of $30.

The setup of Grasshopper is very easy and since there is no hardware or equipment required for the cloud-based telephony system, this helps businesses avoid upfront investment on equipment and the hassles of starting the service. Starting the Grasshopper service is extremely simple, thanks to the several step-by-step tutorials available. Grasshopper offers round-the-clock customer support and you can either call them on their toll-free number or contact them via email. You can deactivate or upgrade your account online.

Grasshopper Pricing

There are 3 pricing options that are offered by Grasshopper.

Solo

  • Cost: $29 per month
  • Number: 1
  • Extensions: 3

Partner

  • Cost: $49 per month
  • Number: 3
  • Extensions: 6

Small Business

  • Cost: $89 per month
  • Number: 5
  • Extensions: Unlimited

All the plans include unlimited minutes, business texting, voicemail, inbound fax, custom greetings, call forwarding, ability to read your voicemail, WiFi calls and mobile and desktop apps. Grasshopper does not require you to sign any contracts and offers a 30-day money-back guarantee, which enables you to get a free trial of the Grasshopper phone service and if you are not satisfied, you can cancel the service after the trial period.

Grasshopper is ideal for small businesses that require an option of forwarding calls to another phone such as mobile phone or another phone number and since it is not a VoIP-based system, Grasshopper does not require a phone setup and simply makes use of your existing phone system and re-routes the calls to the existing numbers.

Phone.com

Launched in 2007, Phone.com offers much more than a regular virtual phone system. The solutions offered by Phone.com to small businesses are flexible and user friendly and are suitable for businesses of all sizes. In the last few years, Phone.com has grown substantially and they keep adding to the features of the phone service and also improve the functionality of the service continually, making them well suited for businesses requiring a cloud-based phone service which is continuously innovating.

Phone.com is probably the only virtual phone service provider that offers a truly unlimited service and there are no hidden amounts for usage in their service terms, while other service providers limit your calls to a reasonable use within the unlimited plans. Phone.com offers its users features that are usually available with higher priced service providers at a much lower cost per month.

Phone.com Features

Some of the features offered by Phone.com are call handling rules, call screening, call blocking, online address book, call forwarding, call logs, call waiting, call transfer, call queues, caller ID, call notifications via text or email, voicemail to email, follow me, do not disturb, HD audio conferencing, menus and business texting. Phone.com also offers certain advanced features like caller analytics, call recording, professional recording, CRM integration, custom local numbers, video conferencing and voicemail transcription.

Every plan of Phone.com offer 1-3 local or toll-free numbers and you can add more phone lines for an extra fee of $4.99 per month. Setting up the phone numbers is extremely easy and you can either use your existing phone number or select from toll-free (you can select from 800, 877 and 888 prefixes), local, international or vanity numbers. There is no extra fee for toll-free numbers, while custom numbers are charged a one-time fee and an additional fee of $4.99/month. For rarer numbers, you may have to pay a one-time fee of around $100 to reserve the number.

Phone.com is very easy to use and you can make and receive calls via your landline, mobile devices, desktop and the internet. The phone system does not require any additional equipment and can be set up on your existing system, thereby reducing setup costs.

The Phone.com dashboard allows you to manage your account easily. The extensions are very simple to setup and use and the phone system has an extremely intuitive web interface. Phone.com offers 24×7 customer support and you can call the customer service via the toll-free number or chat with their representatives for any query.

Phone.com Pricing

Phone.com offers Unlimited and Pay Per Minute pricing plans.

The Unlimited Pricing Plan includes:

Base

  • Cost: $22.99 per month
  • Minutes: Unlimited
  • User Extensions: Unlimited
  • Local/ Toll-Free Numbers: 1
  • SMS Messages: 5,000
  • Bonus Minutes: 300
  • Over 40 standard features
  • Call forwarding

 

Plus

  • Cost: $24.99 per month
  • Minutes: Unlimited
  • User Extensions: Unlimited
  • Local/ Toll-Free Numbers: 2
  • SMS Messages: 10,000
  • Bonus Minutes: 500
  • All features of the Base Plan
  • Premium hold music

Pro

  • Cost: $27.99 per month
  • Minutes: Unlimited
  • User Extensions: Unlimited
  • Local/ Toll-Free Numbers: 3
  • SMS Messages: 20,000
  • Bonus Minutes: 1000
  • All features of the Plus Plan
  • HD video conferencing
  • Call analytics

All the Phone.com plans include — call queuing, schedules, auto attendant, call routing, call screening, call blocking, account management, voicemail to email, fax to email, dial-by-name directory, HD conferencing, hold music, follow me, address book, international dialing and SMS/texting

The flexibility and features offered by Phone.com make it an excellent phone service for startups and small- and medium-sized businesses. With the unlimited minutes (local or toll-free minutes) option it offers, it is also suitable for businesses that have large call volumes.

RingCentral

Since its inception, RingCentral has made office telecommunications a lot easier. RingCentral offers a range of cloud-based phone solutions for businesses that offer flexibility and functionality. RingCentral offers 2 virtual phone solutions for businesses. The RingCentral Professional provides inbound call solutions for professionals on the move, while the RingCentral Office offers a more complete business telecommunications solution. The most important benefit offered by RingCentral is that its solutions can be completely customized according to your business needs and can be upscaled as your business grows.

RingCentral Features

RingCentral offers a range of features such as call screening and forwarding, auto-receptionist, call recording, answering rules, call logs, extensions, caller ID control, message alerts, missed call, dial-by-name directory and softphone options. RingCentral supports outbound and inbound faxing via the internet dashboard and other features such as online meeting capabilities through your account, team collaboration through Glip, audio conferencing, video conferencing, SMS text messaging and email and push notifications.

The features that make RingCentral different from other service providers is that they allow integrations with 3rd-party apps like Office 365, ZenDesk, Dropbox, Desk, etc. and this gives access to more features and it also allows you manage your calls better.

Each plan offers a main company line which may be toll-free or local, a fax number (toll-free or local) and 1 local number for every user. You can add more numbers at an added cost. With the larger plans, you can get unlimited extensions for various office locations. The plans also offer international numbers if your business wants to establish a local presence in some other country.

RingCentral is extremely easy to use and since it works on existing equipment, there is no need to buy new phones, etc. RingCentral offers 24×7 customer support and offers a 99.99% SLA (service level agreement), which ensures fully redundant and reliable networks.

RingCentral Pricing

Essentials

  • Cost: $19.99 per month
  • Number of Users: Up to 10
  • Local or toll-free number
  • Toll-Free Minutes: 100 /month
  • Video Conferencing: 4 people

Standard

  • Cost: $24.99 per month
  • Number of Users: Unlimited
  • Local or toll-free number
  • Toll-Free Minutes: 1,000 /month
  • Video Conferencing: 4 people
  • Unlimited internet fax

Premium

  • Cost: $34.99 per month
  • Number of Users: Unlimited
  • Local or toll-free number
  • Toll-Free Minutes: 2,500 /month
  • Video Conferencing: 100 people
  • Automatic call recording
  • Unlimited internet fax

Ultimate

  • Cost: $49.99 per month
  • Number of Users: Unlimited
  • Local or toll-free number
  • Toll-Free Minutes: 10,000 /month
  • Video Conferencing: 200 people
  • Voicemail-to-text
  • Automatic call recording
  • Unlimited internet fax

With RingCentral, you get unlimited calls and a specific number of toll-free minutes per month. There are no contracts and you can avail of the 1-month free trial and then decide whether to continue with their services or not. RingCentral is regarded as one of the most reliable, as well as, versatile cloud-based phone systems. The service offers several features that make RingCentral a great service to opt for your business.

All the above phone service providers not only offer unlimited calling but also a plethora of features that can be extremely beneficial for your small business. And, our review of the features and the pricing of the four service providers should be able to help you in choosing the best phone service for your organization.

Talkroute

If you’re on the lookout for a phone service for your business but not very sure about which one to opt for, you could consider Talkroute. It is the No. 1 virtual phone for your business that enables you to manage your incoming business calls easily. Talkroute allows you to answer, manage and route all your business calls to whichever device you want, be it your landline or your mobile phones and run your business.

Talkroute is a great phone service ideal for a small business with a small team or an entrepreneur, who is setting up a new phone system. It is very easy to set up and use Talkroute as there is no need to buy and install any new equipment.

Apart from offering unlimited minutes, Talkroute offers a variety of features such as call forwarding and routing, creating menus, hold music, setting time and dates to accept business calls, toll-free and local numbers, voice messages, etc.

Talkroute Pricing

Talkroute offers 4 pricing packages:

Basic

  • Cost: $19 per month
  • Phone Numbers: 1
  • Toll-free and Local Minutes: Unlimited
  • Text Messaging: 100
  • Voicemail Box: 1
  • Users and Permissions: 1
  • Support: Email
  • Unlimited phones
  • Mobile apps
  • Call stacking
  • Custom greetings

Plus

  • Cost: $39 per month
  • Phone Numbers: 2
  • Toll-free and Local Minutes: Unlimited
  • Text Messaging: 500
  • Voicemail Box: 3
  • Users and Permissions: 3
  • Support: Email and chat
  • Unlimited phones
  • Mobile apps
  • Call stacking
  • Custom greetings
  • Caller ID
  • Live transfer
  • Call blast
  • Single digit extensions
  • Call menus
  • Hours of operation

Pro

  • Cost: $59 per month
  • Phone Numbers: 3
  • Toll-free and Local Minutes: Unlimited
  • Text Messaging: 1000
  • Voicemail Box: 10
  • Users and Permissions: 10
  • Support: Email, phone and chat
  • Unlimited phones
  • Mobile apps
  • Call stacking
  • Custom greetings
  • Caller ID
  • Live transfer
  • Call blast
  • Single digit extensions
  • Call menus
  • Hours of operation
  • Reporting
  • Scheduled call forwarding
  • Multi-digit extension
  • Company directory
  • Voice Studio

Enterprise

  • Cost: $99 per month
  • Phone Numbers: 5
  • Toll-free and Local Minutes: Unlimited
  • Text Messaging: Unlimited
  • Voicemail Box: 20
  • Users and Permissions: 20
  • Support: Priority
  • Unlimited phones
  • Mobile apps
  • Call stacking
  • Custom greetings
  • Caller ID
  • Live transfer
  • Call blast
  • Single digit extensions
  • Call menus
  • Hours of operation
  • Reporting
  • Scheduled call forwarding
  • Multi-digit extension
  • Company directory
  • Voice studio
  • Account management
  • SLA & BBA
  • Custom integration
Share.

About Author

Leave A Reply